In Shijiazhuang Kidney Disease Hospital, we have a set of service system for
foreign patient including our international department, our facilities and our
characteristic service. The detailed introduction is as follows:
1. International Department
The International Department is specialized in receiving and serving for
foreign patients. All of the stuff are good at communicating with foreign
patients. If patients have any question, they are welcome to connect with
International Department. Moreover, an international inpatient area is open to
foreign patients exclusively.
2. Our Facilities
A set of special rooms with kitchen, air-condition, TV, water dispenser,
bathroom and icebox, etc are provided in our hospital. Your accompanying family
member is allowed to live with you.
Our TVs have international channel, so it is convenient for you to watch.
Also you can surf the internet in your room for free.
Besides, you can buy west-style food in our canteen, or order meals from
western-style restaurants. Or you can cook yourself in your kitchen.
In our hospital, there is a supermarket. If you want to go to other
supermarkets, a nurse will come together with you, as an interpreter.
There is a Water Park near our hospital, so you and your family can go to
walk accompanied by your nurse after treatment.
3. Our Characteristic Service
Once you determine to come to inspect our hospital, we can pick you up at the
airport or train station, if needed. And if needed, we can book hotels for you,
so it is not necessary to worry about accommodation. Besides, we will help you
to book plane or train tickets when you return home.
Doctor appointment will be scheduled for you so as to answer your questions.
You have chance of consulting our doctor any questions for free.
Once you are hospitalized, expert consultation will be arranged so as to work
out a set of therapeutic schedule for you. A specific nurse will be arranged for
each of you, who are responsible for your nursing and medication. If you’d like
to go shopping outside or have a walk near our hospital, your nurse will be your
partner and interpreter. In short, your nurse will provide service in whole
process.
Professional interpreter will always be arranged to help you and your doctor
to communicate smoothly, so you can say anything about your disease and don’t
worry about communication problem. Misunderstanding won’t exist.
In one word, patients in this hospital can not only receive effective
treatment, but also live a better life. We will do our best to help you.